Customer Portal - MyTrips

A little more independence for every traveller.

Give travellers a place to find booking information and trip documents themselves.

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MyTrips · Customer PortalDownload docs

MyTrips NR

Hello, Nadia 👋

Your next adventure

JAPAN DISCOVERYTokyo · Mount Fuji24 – 30 Nov · 3 passengersConfirmed

Invoice INV-1042 ↗

Payment status Deposit paid

Travel documents ↓

Trips InvoicesProfile

CUSTOMER PORTALThe trip details,
in their pocket.

Bookings
Invoices & payments
Travel documents

Agency information → Traveller

Interface demonstration based on platform layouts. Sample data.

Agency information → Traveller

Customer Service gives travellers a convenient place to check bookings, invoices and travel documents themselves.

A closer look

What you can do with Customer Portal - MyTrips

Give every customer a self-service portal where they see their bookings, invoices, payment status and downloadable travel documents. Less calls, happier customers.

Self-service booking view

Let customers view their bookings through their own portal.

Invoice & payment status

Make invoices and payment status available for customer reference.

Downloadable travel docs

Keep downloadable travel documents accessible with the trip.

PWA - installable on mobile

Offer an installable PWA so customers can access the portal from their phone.

In your daily workflow

A clear path from start to finish.

For customers and customer service teams.

01
Connect the booking
Make the customer booking available in their portal.
02
Keep details available
Provide the invoices, payment status and relevant trip documents.
03
Let customers check
Customers open MyTrips when they need to review their travel information.